Igel Software Maintenance Priority Plus - technical support - for IGEL Workspace Edition - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
IGEL Workspace Edition
License Qty
5000-9999 licenses
Licensing Details
Maintenance contract required
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software
Software Title
IGEL Workspace Edition
Installation Type
Locally installed
License Qty
5000-9999 licenses
Licensing Details
Maintenance contract required
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 1 year - response time: 4 business hours - availability: business hours / Monday-Friday - non-critical ¦ Web support - 1 year ¦ Technical support - 1 year - 15 named contacts ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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