Technical support - for IGEL OS - Standalone License (upsell) - volume - 0-99 licenses - for existing customers who do not want to migrate to OS11 Priority/Plus Subscription - phone consulting - 1 year - business hours - response time: 4 business hours
Igel Priority Support - technical support - for IGEL OS - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
Business hours
Software Title
IGEL OS
License Type
Standalone License (upsell)
License Pricing
Volume / 0-99 licenses
Licensing Details
For existing customers who do not want to migrate to OS11 Priority/Plus Subscription
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
Business hours
Software
Software Title
IGEL OS
Installation Type
Locally installed
License Type
Standalone License (upsell)
License Pricing
Volume / 0-99 licenses
Licensing Details
For existing customers who do not want to migrate to OS11 Priority/Plus Subscription
Details
Service & Support
Phone consulting - 1 year - response time: 4 business hours - availability: business hours - 10 named contacts / severity critical ¦ Phone consulting - 1 year - response time: next business day - availability: business hours - 10 named contacts ¦ E-mail consulting - 1 year - availability: business hours ¦ Web support - 1 year - availability: business hours ¦ Remote consulting - 1 year - availability: business hours ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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