Igel Software Maintenance Priority - technical support - for IGEL Workspace Edition - 2 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
Software Title
IGEL Workspace Edition
License Qty
1 seat
License Pricing
Volume / minimum 1000 licenses
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
Software
Software Title
IGEL Workspace Edition
Installation Type
Locally installed
License Qty
1 seat
License Pricing
Volume / minimum 1000 licenses
Details
Service & Support
Phone consulting - 2 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - for critical problems ¦ Phone consulting - 2 years - response time: next business day - availability: 12 hours a day / Monday-Friday - non-critical ¦ Web support - 2 years ¦ Technical support - 2 years - 10 named contacts ¦ Web knowledge base access - 2 years ¦ New releases update - 2 years
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